AHG's Customer Service Promise

Rockingham Suzuki is part of AHG – Australia’s Largest Motoring Group. 

AHG & Rockingham Suzuki recognise that how you measure your experience with us relies on how we treat you as a customer. We are committed to providing you with exceptional customer service each and every time you visit our dealership. 

AHG & Rockingham Suzuki Values

AHG & Rockingham Suzuki Values

At Rockingham Suzuki, we perform as a team with integrity and passion in every interaction with our customers, leaving no doubt they are the sole focus of our endeavours. 

  • CUSTOMER SATISFACTION
    We will strive to consistently deliver a premium quality experience to every customer by executing our internal process and maintaining professional standards throughout the customer journey. 
  • TEAMWORK
    We will support each other and the dealership team ina coordinated effort. 

  • DEVELOPMENT
    We actively encourage each other to expand existing skill sets and support the development of employees. 

  • INTEGRITY
    We build trust by being honest in our dealings with all customers and each other

  • ACCOUNTABILITY
    We hold ourselves responsible for our actions and their outcomes. 

Your complete satisfaction is key to ensuring we facilitate and maintain a trusting ongoing relationship with you. 

We always encourage our customers to share feedback based on their experience with us. Please feel welcome to contact our team, or our Dealer Principal to share your comments.