AHG's Customer Service Promise
Rockingham Suzuki is part of AHG – Australia’s Largest Motoring Group.
AHG & Rockingham Suzuki recognise that how you measure your experience with us relies on how we treat you as a customer. We are committed to providing you with exceptional customer service each and every time you visit our dealership.
AHG & Rockingham Suzuki Values
At Rockingham Suzuki, we perform as a team with integrity and passion in every interaction with our customers, leaving no doubt they are the sole focus of our endeavours.
- CUSTOMER SATISFACTION
We will strive to consistently deliver a premium quality experience to every customer by executing our internal process and maintaining professional standards throughout the customer journey.
We will support each other and the dealership team ina coordinated effort.
We actively encourage each other to expand existing skill sets and support the development of employees.
We build trust by being honest in our dealings with all customers and each other
We hold ourselves responsible for our actions and their outcomes.
Your complete satisfaction is key to ensuring we facilitate and maintain a trusting ongoing relationship with you.
We always encourage our customers to share feedback based on their experience with us. Please feel welcome to contact our team, or our Dealer Principal to share your comments.